Shop FAQ for Digital Items
Q. Do you collect sales tax?
A. We only collect sales tax for residents in New York. Red Lotus Designz is a registered business in the State of New York. As of 2/27/13, we are required to charge sales tax on our items.
Q. What is your refund policy?
A. All digital items (including custom orders) are for final sale. For custom orders - if for any reason you do not wish to have your order completed, please let us know within 24 - 48 hours for us to cancel and refund.
Q. Do you ship your buttons internationally?
A. At this time, we can only ship the buttons within the United States.
Q. I would like to have my website / shop promoted on your website. Where can I contact?
A. Please visit our Contact Page to submit your request. Be sure to include these words in the subject line "Request For Promotion" so this way we can respond as soon as possible!
Q. Where can I find your mobile game apps?
A. Currently, you can find our mobile games via Game Jolt. You can check out our Media Page for a list of apps that we've worked on.